How do you prefer to talk to us?

Do you have a question? We can help you through our email channel.

Do you need help right now? Contact our customer service via chat.

Stay up to date with the latest news and learn
how to get the most from your purple card.

Reunimos todas as informações para você aqui:

Have you already talked to us and still
need to resolve your issue? Our Ombudsman
will be glad to look into your case.

Our service hours are Monday-Friday from 9 AM to 6 PM
(São Paulo/SP time).

If you have a proposal for sponsorships, partnerships
or publicity, reach out to us here: