Suppliers
This page is intended for suppliers
Supplier Relationship
The Procurement team at Nubank acts as a facilitator between the provider and business teams, having as its main aim meeting their needs with the best solutions available on the market.
As a company, we are part of an ecosystem made by many regulatory bodies and requirements that can make the Procurement processes complex and bureaucratic. However, as nonconformity is one of Nubank's pillars, we look for solutions to build processes of Recruitment, Registration, Qualification, and Payment of Providers that comply with all the legal and regulatory requirements while also being uncomplicated.
At Nubank, transparency is a value we reflect in all our relations with our collaborators, clients, partners, and society as a whole. Therefore, the purpose of this page is to bring more clarity and guidance about our processes, besides providing an open channel for communication with both current and potential providers.
How to become a supplier
We develop partnerships that are long-term, strategic, sustainable, and aligned to Nubank's values. Thus, the process of hiring a provider is done considering the basic pillars of Procurement, the Provider's Code of Conduct, and the Terms & Conditions.
The pre-registration form allows Nubank to get in touch with the company to participate in a process of competition in case there is a need aligned to your company's field of work.
I want to be a supplierTerms and Conditions
The requester will always be the focus between the provider and Nubank. The Terms & Conditions document is public and it governs the contract between Nubank (and its affiliates) and its providers. In it, we reflect the main conditions to be observed by the parties hereto during the provision of services or goods.
It is necessary to be in agreement with the content in this document for any commercial relationship that Nubank establishes with its providers. In contracts that require specific clauses, such as handling of personal data, we can have a specific contract.
Access terms and conditions
Our Policies
Get to know the established policies and guidelines to guide solid and transparent governance with our partners.
Registration and Qualification
It is necessary to have two steps — Registration & Qualification — of great relevance that assure the provider is able to provide products or services to Nubank. These are subsequent phases, in which the collaboration and agility of the partners are essential so the process happens efficiently and with the correct information.
Read more
Step 1:
Supplier
Access the SAP Ariba through the registration invitation from Nubank; Filling and submitting data from the Registration Questionnaire.
Deadline: 1 day
Step 2:
Nubank
Validation and approval of the Registration Questionnaire; Submission of the qualification Questionnaire.
Deadline: 2 days
Step 3:
Supplier
Filling and submitting data from the Qualification Questionnaire.
Deadline: 5 days
Step 4:
Nubank
Validation and approval of the Qualification Questionnaire.
Deadline: 5 days
Attention:
- After receiving the invitation, it is important to check if the company is already registered at SAP Ariba before creating a new account to avoid duplicated accounts.
- It is possible that the company already has an account, but the one responsible for it is not the one invited. In this case, please send a request to your internal team to link your username to the existing account at SAP Ariba or to Nubank's Procurement team to send a new invitation to the contact responsible.
- General Observation: During the process, Nubank may request additional information and documents.
Access the detailed step-by-step guidePayments
To continue with the payment process, providers need to follow some guidelines about issuing and sending Invoices, according to the following information:
Step 1:
Supplier
Inform the period of consumption to Nubank's contact.
Step 2:
Nubanker
Validate the consumption and continue the process to issue the P.O.
Deadline: 6 days
Step 3:
Supplier
Get the P.O., validate, issue the invoice, and send according to instructions.
Deadline: 2 days
Step 4:
Accounts Payable
Get the invoice, validate, process the receipt, and schedule the payment.
Deadline: 2 days
For more information, download the full document at this link. Any other issue that has not been addressed or any contractual exception that does not apply to the process should be treated individually with the Procurement team at the email procurement@nubank.com.br.
